QualityMark | Independent Construction Quality Accreditation
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QualityMark
Construction Quality Accreditation Standards Above Compliance
QualityMark Standard

Independent Recognition for Quality, Competence & Compliance

The QualityMark Standard provides a structured framework for assessing organisations against quality management, competence, inspection controls, compliance, building safety, continuous improvement and evidence management.

QualityMark

Assessment Overview

Every organisation is assessed against six core categories with a maximum achievable score of 120 points and recognition awarded from Registered through to Platinum QualityMark.

120 Total Assessment Points
6 Assessment Categories
5 Recognition Levels
12 Month Accreditation

Purpose of the Standard

QualityMark has been developed to recognise organisations that can demonstrate effective quality management, competence assurance, compliance controls and continuous improvement.

The scheme is suitable for contractors, subcontractors, consultants, developers, housing providers, fire safety organisations and construction professionals operating throughout the built environment.

Assessment Methodology

Assessments are completed through evidence review, documentation checks, declarations, desktop assessment and, where required, site audit visits.

Organisations are scored against six categories with each category carrying a maximum score of 20 points.

Recognition Levels

QualityMark organisations are awarded a level based on verified evidence and scoring.

Registered

Approved

Application accepted and under the QualityMark scheme.

Bronze

60 - 74

Basic quality and compliance systems demonstrated.

Silver

75 - 89

Effective management systems and controls demonstrated.

Gold

90 - 104

Strong quality leadership and compliance assurance demonstrated.

Platinum

105 - 120

Industry-leading quality performance and continual improvement.

Assessment Categories

Each assessment category carries a maximum score of 20 points.

20 Points

Leadership & Management

Evidence Required

  • Quality Policy
  • Management Reviews
  • Objectives & KPIs
  • Roles & Responsibilities

Assessment Focus

  • Leadership commitment
  • Management controls
  • Governance arrangements
  • Quality culture
20 Points

Competence & Training

Evidence Required

  • Training Matrix
  • Qualifications
  • CPD Records
  • Supervision Arrangements

Assessment Focus

  • Competency assurance
  • Training programmes
  • Professional development
  • Workforce capability
20 Points

Inspection & Quality Assurance

Evidence Required

  • Inspection Reports
  • Quality Plans
  • NCR Records
  • Internal Audits

Assessment Focus

  • Inspection controls
  • Quality planning
  • Defect management
  • Verification processes
20 Points

Compliance & Building Safety

Evidence Required

  • RAMS & Risk Controls
  • Building Regulations
  • Fire Safety Evidence
  • Legal Compliance Records

Assessment Focus

  • Regulatory compliance
  • Building safety controls
  • Fire safety management
  • Risk management
20 Points

Continuous Improvement

Evidence Required

  • Lessons Learned
  • Client Feedback
  • Corrective Actions
  • Improvement Plans

Assessment Focus

  • Learning culture
  • Client satisfaction
  • Corrective actions
  • Business improvement
20 Points

Evidence & Documentation

Evidence Required

  • Document Control
  • Audit Trails
  • Certification Records
  • Evidence Registers

Assessment Focus

  • Record keeping
  • Document traceability
  • Evidence quality
  • Control procedures

Accreditation Validity

QualityMark accreditation is valid for 3 months from the date of issued audit and is subject to 3 monthly audit reviews. Organisations may also be subject to periodic audits, evidence reviews or project-based verification activities during the accreditation period.

QualityMark

Ready to Start Your Assessment?

Apply for QualityMark and demonstrate your commitment to quality, competence, compliance and continuous improvement.

Apply Now