Privacy Policy

Privacy Policy
Effective Date: Aug 2019
Last Updated: Jul 2025

This Privacy Policy explains how the Association of Construction Quality Professionals (ACQP) collects, uses, and protects your personal data when you use our website, become a member, or engage with our services.

1. Who We Are
ACQP – Association of Construction Quality Professionals
Website: www.acqp.co.uk
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: info@acqp.co.uk
We are a professional membership organisation dedicated to promoting trust and quality in the construction industry. We act as a data controller under UK data protection law.

2. What Information We Collect
We may collect and process the following personal data:

a. Information You Provide to Us
Name
Email address
Phone number
Job title or profession
Business/Company name
Payment information (for membership and services)
Membership applications and communications

b. Information We Automatically Collect
IP address
Browser type
Pages visited and time spent
Device information
Cookies (see Section 7)

3. How We Use Your Information
We use your personal data for the following purposes:
To manage your ACQP membership
To provide access to members-only content and services
To process payments and renewals
To send updates, newsletters, and event invitations
To respond to your queries or requests
To maintain our website and analyse usage
To comply with legal obligations

4. Lawful Basis for Processing
We process your personal data under one or more of the following lawful bases:
Your consent (e.g. newsletter sign-up)
Performance of a contract (e.g. membership services)
Legal obligation (e.g. tax and accounting)
Legitimate interest (e.g. website analytics, member benefits)

5. Sharing Your Information
We will not sell or rent your personal information. We may share data with:
Our website and database providers (under strict data agreements)
Payment processors (e.g., Stripe, PayPal)
Professional advisors (e.g., accountants or legal counsel)
Regulatory authorities if required by law

6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes it was collected for, including legal, accounting, and reporting obligations. Membership records are typically retained for 6 years after expiry.

7. Cookies and Tracking
We use cookies to improve website functionality and analyse user behaviour. You can control or disable cookies via your browser settings.

8. Your Rights
Under UK GDPR, you have rights including:

Access to your personal data
Correction of inaccurate data
Deletion of your data ("right to be forgotten")
Restriction or objection to processing
Data portability
Withdrawal of consent (where applicable)
To exercise these rights, contact us at [Insert Contact Email].

9. Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of revision clearly marked.

12. Contact Us
If you have questions about this policy or wish to make a data request:

ACQP – Association of Construction Quality Professionals
Email: [Insert Contact Email]
Postal Address: [Insert Office or Registered Address]